If you request a refund before we start working on your project, a 100% of your payment will be refunded (transaction charges will be deducted). You may ask for a refund if you are not a 100% satisfied with your purchase. In such scenarios, we will refund all the balance payment of your order. The amount for which we have already completed the work for on your project will not be refunded. Please note that only the balance payment will be refunded. However, if you have a specific complaint and need a complete refund, you may send us a refund request and we will take a fair decision accordingly.
Unlimited Revisions Policy
We offer unlimited revisions on all projects until they have been completed. Once a project has been completed, clients may request revisions for an additional period of 2 weeks (14 days). Clients will have to start a new project to request further amendments or suggestions. Please note that revisions do not include change of project brief. If revision request requires more work that we agreed to at start of project or if the request contradicts what was originally discussed, then we may require additional payment to accommodate revision.
If there are any questions regarding this Refund Policy you may contact us using the information below.